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For your convenience, you can listen to the podcast version of this post by hitting the play button above.

First, we are going to talk about the 6 Traits of a Great Leader In The Workplace.

When we think of leadership, we sometimes think of epic moments like George Washington crossing the Delaware, or Martin Luther King Jr. speaking on the steps of the Lincoln Memorial. But what makes a leader great in a less epic venue, like work?

1. Communication

A good leader at work is a good communicator and clearly spells out expectations. Not only that, they foster good communication between their team. A great leader goes above and beyond leveraging chats, emails, and texting groups to bring their team together around workplace issues. They don’t just offer tools for networking—they help develop a sense of how to communicate effectively.

2. Empathy

A good leader in the workplace cares about their employees and shows it. Remembering the details of their lives and asking follow up questions (in a non-invasive way) about spouses, children, parents, and life events show that they care about their employees and view them as more than just human chattel.

3. Approachability

A good leader is someone who people are not afraid to approach with a question or concern. Sometimes the office door needs to be closed. But when it doesn’t, leave it open, and maybe even have a bowl of candy or some coffee for visiting employees. They shouldn’t dread your office like they did the principal’s; they should know it’s a safe haven they can turn to for help.

4. Generosity

Everybody loves a boss who does nice things for the team, whether it’s renting a food cart for lunch or taking everyone to a movie. Bosses and managers who use rewards to motivate their team rather than threats and punishments will find they have a much more effective workforce under their employ.

5. Passion

As the captain of the team, you’ll find that leading with example is the best way to go. If you’re plugged into the mission of your company or care about what your business does, that enthusiasm will be contagious and spread to your workers. Read up regularly on your field, network at events and attend conferences to be a cutting-edge player in your line of work.

6. Firmness

Nobody wants a tyrant for a boss, but they also don’t want a pushover. A good leader needs to be firm and resolute and also know when to put their proverbial foot down in a respectful way, whether it’s breaking up a water-cooler party or discussing mismanaged time with an employee. Clarify your principles and rules and stick to your guns—although per our earlier points, know when to bend the rules for extenuating circumstances.

 

 

8 Traits of a Bad Leader in Any Context

Everyone wants to be led by a good leader, but let’s face it—some leaders are just not good. Whether it’s on the battlefield, the sports pitch, or the sales floor, certain qualities are universal about bad leaders; they tend to be…

1. Dismissive. My way or the highway is the attitude of some leaders, but their teams really hate it, especially when they’re doing something wonky or stupid—and they keep doing it. A bad leader refuses to listen to any of the players on their team, probably because they’re so…

2. Egotistical. Nobody wants to work for a pompous person who thinks they’re the king of the world. Leaders with a big ego tend to lay blame on others and accept praise when others are successful. They also tend to unapproachable, which scares people off and fosters poor communication.

3. Un-empathetic. Not caring about your employees is a surefire way to make them feel unimportant and unappreciated, which in turn will lead them to unplug from the cause and find a different one where their contribution is celebrated.

4. Grudge-bearing. A good leader forgets personal offense and moves on, especially if they want to create a functional environment. By contrast, a weak leader holds on to personal offense and lets it affect everyone else’s work environment.

5. Permissive of Negativity. A good leader creates a safe space for his crew, but a poor leader fosters discord, strife, and argument. To be fair, there have been plenty of effective leaders who have played people against each other, but those leaders usually get violently deposed in a coup…and you probably don’t want that if you’re a leader.

6. Inconsistency. This particular point can drive people insane. It is impossible to create a functional environment when the person in charge is frequently changing what they want. You can never meet their expectations, and everyone’s time and money are wasted chasing the desires of yesterday.

7. Not transparent. Granted, a leader should not necessarily reveal everything to their team (for example, pay grades and salaries), but when it comes to operational goals, it’s important to make sure everyone is on the same page. A lack of clear direction because of hidden agendas will frequently put employees up against a wall of confusion.

8. Overworked. An overworked leader is stressed out, snappy, and perhaps most importantly, shows employees that work-life balance is unimportant—a bad philosophy for human beings who often have personal responsibilities outside of work.

When you take the time to develop the right leadership skills, you will find your team will be more responsive to you and will loyally follow you.

Foster a great work environment by developing the right leadership skills and your team will be behind you 100%.

Another area you might need help with is delegating a marketing strategy that will work to bring in more customers or patients to your business.

At Toni Nelson Means Business that’s our primary focus.  As a service based business, we know what it takes to help you grow your business and foster an environment that will have your customers being loyal to you.

Feel free to call me at 352-448-7019 so we can discuss how we can help.

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